Arts, Britain, Culture, Government, Media, Society

Probe launched into online giants

CULTURE & MEDIA

GOOGLE and Facebook are facing two new probes into their “opaque” advertising business amid Government fears that they are making it impossible for online news publishers to survive.

. See also The demise of the printed press?

Culture Secretary Jeremy Wright said he had written to the Competition and Markets Authority (CMA), asking the watchdog to investigate the “digital advertising market” and see whether it prevents “fair competition”.

And he announced a formal probe by the Department for Digital, Culture, Media and Sport into how online advertising is regulated.

He also took aim at the BBC, calling on regulator OFCOM to consider opening a formal investigation into the size of its online news website. He asked the media watchdog to look at whether the broadcaster is “striking the right balance” between pushing its own content and driving traffic to commercial news websites.

The investigation comes after a damning report said online journalism is “at risk” because of the stranglehold the web giants have on the online advertising business.

The Cairncross Review, commissioned by the Prime Minister, and led by Dame Frances Cairncross, called for the CMA and OFCOM inquiries as it warned that Google and Facebook have become too powerful and too secretive.

At the moment, online news providers struggle to make ends meet because Google and Facebook hoover up so much of every pound spent on advertising on news websites.

The web giants keep their algorithms – the computer codes that dictate the order of search results – closely guarded secrets, but even the smallest changes can have a huge impact on the amount of traffic news websites receive and their ability to make money from their content. Google and Facebook control so much of the online advertising market that they can simply “impose terms on publishers”, Dame Frances said.

Mr Wright has now thrown his weight behind her report. In a Commons debate about the review, he said: “Online advertising represents a growing part of the economy and forms an important revenue stream for many publishers.

“But this burgeoning market is largely opaque and extremely complex, and therefore it is at present impossible to know whether the revenue shares received by news publishers are fair.”

He said the CMA probe would “examine whether the online marketplace . . . enables or prevents fair competition”.

Mr Wright added that his own department will conduct a review into “how online advertising is regulated”.

Some Conservative backbenchers have called for even more draconian measures. Former Tory leader Iain Duncan Smith said the social media giants need to be “broken up”. “This kind of monopoly cartel is damaging to people as individuals, and damaging to the functioning democratic society”, he said.

Sir Edward Leigh MP, said: “I think we’re being weak with these American tech giants . . . they are a monopolistic, anti-competition force in our society.”

In her review, Dame Frances said the web giants should have to sign up to a new code of conduct – overseen by a regulator – to ensure they deal with publishers fairly, and Google and Facebook should disclose how much of every pound spent on online advertising reaches the publisher.

Standard
Arts, Britain, Culture, Government, Media, Society

The demise of the printed press?

CULTURE & MEDIA

JOURNALISM, whether in print or online, is in the grip of a crisis. Local newspapers are especially vulnerable, but the national press, too, is badly affected.

As a result of the inexorable rise of the internet, print circulation has fallen, in most cases dramatically. Most publishers have launched online newspapers, some of which have built up vast new readerships.

Yet, revenue streams have decreased significantly across the board. However successful some online news operations may be, they have been unable to make up the shortfall caused by the rapid decline in circulation of the printed press, which have traditionally enjoyed revenue from both advertising and print sales.

It has been against this background that Frances Cairncross was asked to write her report. Even in government, some are alarmed by the prospect that a weaker Press, whether national or local, will find it harder to fulfil its democratic role of holding the powerful to account.

As Dame Frances has noted, for example, there are already some towns where court proceedings, or the behaviour of unscrupulous and dodgy businessmen, are unexamined because the local newspaper has closed.

In analysing the huge problems being faced by the Press, this review – in terms of its understanding of the crisis and its causes – can scarcely be bettered. Dame Frances has brought to bear all her forensic skills as a distinguished former journalist.

She is acutely aware that publishers with reduced resources will be unable to undertake time-consuming and costly investigative journalism. It remains a fact that newspapers break many more important news stories than the habitually cautious BBC. What will happen if they are no longer able to?

One area within the review that doesn’t go far enough is in recommending curbs for the web giants – in particular Google and Facebook, although Dame Frances does put forward some proposals.

While traditional publishers struggle, these behemoths are laughing all the way to the bank. One of their obvious advantages is that they pay much less tax than established media companies.

But they also enjoy massive advantages in global and national advertising markets, which they increasingly dominate to the detriment of newspapers. Crucially, “programmatic advertising” which is sold through multiple intermediaries – many controlled by the all-powerful Google – operate via online auctions where they are sometimes both a buyer and a seller.

News is also filtered by Google and Facebook through the opaque use of algorithms that’s little understood in the wider world. An online publication may be discriminated against by these web giants – in other words, its website may effectively be censored or difficult to find.

And, of course, Google and Facebook refuse to pay for disseminating papers’ news coverage. While they make money out of this operation, publishers who bore the original cost of newsgathering get nothing. On all these tangled but vital issues, Dame Frances gives a mixed response. Unfortunately, she rejects the idea that publishers should be paid for having their stories recycled by the likes of Google and Facebook, on the grounds that such a process would be too complex.

To be fair, she does address the vexed subject of programmatic advertising by powerfully proposing that the Competition and Market Authority (CMA) should take a long-overdue look at it.

But as far as the algorithms are concerned, she suggests a pledge “might” be made by Facebook and Google “to give publishers early warning of changes to algorithms that may significantly affect the way in which their content is ranked”. That’s fine as far as it goes, but it’s not far enough.

Her report is also too indulgent of the BBC, whose publicly-funded, all-singing website is read by 43 per cent of the adult population every month. This inevitably undermines online newspapers and other publications. Dame Frances prevaricates on the issue by suggesting that media regulator OFCOM should consider it.

 

ONE worthy suggestion is that government subsidy of local and regional newspapers be increased. That sounds fine until one reflects that it’s far from ideal for newspapers to be dependent on the State, however benevolent the reasoning. Wouldn’t they benefit more if Google and Facebook and the other web giants were cut down to size?

And that really is the logical conclusion of this report. Despite what some may say, the future of the printed and online Press need not be one of contraction.

Decline is not a certainty. Newspapers can still have a successful and profitable future. But only if the Government has the courage and single-mindedness to stand up to these utterly unscrupulous and multinational tech giants.

Standard
Arts, Culture, Government, Media, Scotland

The monolithic BBC and its privileged position

BBC: SCOTLAND

THE BBC’s new Scottish channel, which launches in February, is designed to offer a platform to new, more diverse voices that collectively should allow the corporation to present a more rounded view of modern Scotland.

The new channel is a tacit admission that BBC Scotland is not, in its present form, capable of meeting the supposed demand for more and better Scottish programming. According to this point of view, a country with exciting and expanding political aspirations deserves a public sector broadcaster with ambitions to match.

The channel is also a belated answer to a question that has, like so many discussions in Scotland, rumbled on unanswered for more than two decades: should there be a dedicated hour-long news programme mixing Scottish news with reporting from the rest of the UK and the world? The answer, at long last, is yes.

This is positive, even if it seems likely that there is a disconnect between the channel’s stated ambitions and the budget it has been given for original programming. The new channel, however, is also a defensive move, designed in part to rebut accusations that the BBC is incorrigibly biased against the ruling Scottish National Party. It has become an unfortunate – and baseless – article of faith in certain nationalist circles that the BBC’s coverage was a major reason why Scotland rejected independence in 2014.

The BBC is controversial precisely because it is Britain’s most powerful media enterprise. So powerful, in fact, that it enjoys a dominant position. Across the United Kingdom, 97 per cent of the population access its services each week. In Scotland the BBC has a 30 per cent share of the television market and nearly 50 per cent of the radio audience. Its website is an increasingly dominant player in digital news, accounting for nearly one in three visits to all news sites in the UK.

OFCOM, which regulates the BBC, is charged with “promoting competition”. Most broadcasters, newspapers and citizens should have an evident interest in this happening. It is not obvious how the BBC’s ever-expanding remit assists this process.

If the BBC restricted its activities to broadcasting, these competition concerns might be less pressing. Increasingly, however, the BBC is a publisher as much as it is a broadcaster. Modest moves to support local newspapers threatened by the BBC’s monolithic and full-spectrum muscle are both insufficient and a step in the wrong direction: self-restraint on the BBC’s part would be more useful than linking to newspapers from its own website. Thanks to – as the corporation says – the “unique” way the BBC is funded, it has a significant advantage over all its rivals. The imposition of what is, in effect, a poll tax gives the BBC a privileged position that is ripe for abuse.

Because the licence fee, which is guaranteed to rise in line with inflation until 2022, is effectively a tax, the BBC feels bound to move beyond any strict or limited definition of what a public sector broadcaster should offer. It is a commercial organisation itself, and a rival to media companies in the private sector.

The BBC argues that it must be popular, in every sense of the word, to justify the licence fee but the more the BBC behaves like other media companies, whether in terms of broadcasting or publishing, the harder that becomes. This is the paradox in which the BBC traps itself: the more it tries to justify its monopoly over the licence fee, the less it does so.

Standard